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Delivery Policy

Learn more about the delivery of services

Services Activation

Ofaex undertakes to deliver services purchased and paid for without undue delay, excluding situations where there are external circumstances beyond our control affecting the delivery of service. A number of our services are automatically provisioned, and will be delivered immediately (with the exception of new customers as noted above).

Typical lead times for services provisioning are below:

  • Web Hosting - Instant
  • WordPress Hosting - Instant
  • Domain Registration - Instant
  • VPS Server - 1 to 6 hours
  • Dedicated Server - 1 to 12 hours
  • Addon Services - 1 to 3 hours

Please note that these are guidelines only. If you require a more specific timescale for your ordered service, or your service is not listed, please ask your designated account manager or sales representative.


This timeframe was updated on May 10th, 2021.