Ofaex undertakes to deliver services purchased and paid for without undue delay, excluding situations where there are external circumstances beyond our control affecting the delivery of service. A number of our services are automatically provisioned, and will be delivered immediately (with the exception of new customers as noted above).
Typical lead times for services provisioning are below:
- Web Hosting - Instant
- WordPress Hosting - Instant
- Domain Registration - Instant
- VPS Server - 1 to 6 hours
- Dedicated Server - 1 to 12 hours
- Addon Services - 1 to 3 hours
Please note that these are guidelines only. If you require a more specific timescale for your ordered service, or your service is not listed, please ask your designated account manager or sales representative.
This timeframe was updated on May 10th, 2021.